Privacy Policy
Distinctive Outdoor Structures, including all affiliated partner dealers and sub-dealers operating under the Distinctive Outdoor Structures brand, respects the privacy of our clients and website visitors. This Privacy Policy and Terms & Conditions describe how we collect, use, protect, and share personal information obtained through our websites, marketing platforms, and services, as well as the terms governing the use of our websites, products, and services.
Information Collection
Distinctive Outdoor Structures, including all affiliated partner dealers and sub-dealers operating under the Distinctive Outdoor Structures brand (“Distinctive Outdoor Structures,” “we,” or “us”), collects personal information that identifies, relates to, describes, or can reasonably be linked, directly or indirectly, to an individual or device (“Personal Information”).
This information may include, but is not limited to:
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Personal identifiers such as name, mailing address, email address, telephone number, and property location
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Information submitted through inquiry forms, scheduling tools, or consultations
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Internet or other electronic network activity, including interactions with our websites, advertisements, emails, or marketing platforms
Use of Information
We use Personal Information for purposes including, but not limited to:
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Providing, coordinating, and improving our services
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Scheduling and managing consultations and appointments
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Responding to inquiries and requests
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Delivering relevant marketing communications and project-related updates
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Operating, maintaining, and improving our websites and marketing platforms
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Complying with applicable legal and regulatory obligations
Communications & Consent
By submitting your information through our website, advertisements, scheduling tools, or other platforms, you consent to receive marketing outreach related to your inquiry, including automated communications.
These communications may include, but are not limited to:
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Email communications
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SMS or text messages
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Phone calls, including those made using automated or conversational AI technologies
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Appointment confirmations, reminders, and follow-up communications
Message and data rates may apply.
Opt-out is available at any time.
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To opt out of SMS communications, reply STOP (reply HELP for assistance)
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To opt out of email communications, follow the unsubscribe instructions included in the message
Consent to receive communications is not a condition of purchase.
Sharing of Information
Distinctive Outdoor Structures may share Personal Information:
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With affiliated partner dealers and sub-dealers for the purpose of responding to inquiries, scheduling consultations, and providing services
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With trusted service providers who perform services on our behalf, including marketing, communications, analytics, and technology services
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When required to comply with applicable laws, regulations, legal processes, or governmental requests
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With your consent or at your direction
Security
Distinctive Outdoor Structures implements reasonable administrative, technical, and physical safeguards designed to protect Personal Information against unauthorized access, use, disclosure, alteration, or destruction.
Your Rights
Depending on your location, you may have certain rights regarding your Personal Information, which may include:
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The right to access, correct, or request deletion of your Personal Information
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The right to object to or restrict certain processing activities
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The right to request portability of your Personal Information, where applicable
Requests may be subject to verification and applicable legal limitations.
Changes to the Privacy Policy
Distinctive Outdoor Structures may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions or concerns regarding this Privacy Policy or our handling of Personal Information, please contact us at:
(215) 699-5754